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JoAnn Jordan, PhD, MPH, CHES, RHIA

Department Chair, Allied Healthcare and Program Chair, MS in Heath Informatics and BS in Public Health

joann.jordan@franklin.edu

Profile

Dr. JoAnn Jordan has over 35 years of professional healthcare experience in a variety of organizational settings and has built a reputation as an energetic and supportive team leader. She is a known subject matter expert in a full spectrum of healthcare domains including public health, healthcare management, health information management, and health informatics, and has used her expertise to develop curricula for educational institutions all across the globe. With her energetic and engaging style, Dr. Jordan is a dynamic contributor to organizational training and professional health resources. Her primary interests are in improving quality health outcomes, employee satisfaction, and efficiency through interdepartmental collaboration and teamwork. Dr. Jordan obtained her BA and MPH from the University of Massachusetts at Amherst and her PhD in Biomedical Informatics from Rutgers University. She is the current Chair of the Allied Healthcare Department and Program Chair for the MS in Health Informatics and BS in Public Health Program. Dr. Jordan is also Lead Faculty for three doctoral Health Informatics courses. As a practitioner of lifelong learning, Dr. Jordan holds multiple credentials including the Certified Health Education Specialist (CHES), Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Health Informatics (CPHI), and Registered Health Information Administrator (RHIA).

Education

2018
Rutgers University (New Brunswick, New Jersey)
Doctor of Philosophy, Biomedical Informatics
2012
Oregon Health & Science University (Portland, Oregon)
Biomedical Informatics Certificate, Biomedical Informatics
2007
University of Massachusetts (Amherst, Massachusetts)
Master of Public Health, Public Health
1993
University of Massachusetts (Amherst, Massachusetts)
Bachelor of Arts, Psychology

Certifications

2022
Certified Health Education Specialist (CHES), National Commission for Health Education Credentialing, Inc.
2018
Certified Professional in Healthcare Quality, Healthcare Quality Certification Commission, Expiration Date: 2020
2016
Certified Professional in Health Infomatrics (CPHI), AHIMA, Expiration Date: 2020
2015
Human Research: Biomedical/Clinical Research Investigators, Collaborative Institutional Training Initiative (CITI), Expiration Date: 2021
2014
Certified Coding Specialist (CCS), American Health Information Management Association (AHIMA), Expiration Date: 2018
2013
Certified Professional in Healthcare Information and Management Systems (CPHIMS), Healthcare Information and Management Systems Society (HIMSS), Expiration Date: 2016
2013
RHIA Certification, The American Health Information Management Association (AHIMA), Expiration Date: 2018
2012
Biomedical Informatics Certificate, Oregon Health & Science University
2012
CHTS-TR Certification, The American Health Information Management Association (AHIMA), Expiration Date: 2016
2009
CCS-P Certification, The American Health Information Management Association (AHIMA), Expiration Date: 2018

Work Experience

2024 - Present
Franklin University, Department Chair, Allied Healthcare and Program Chair, MS in Heath Informatics and BS in Public Health
2020 - 2024
Franklin University, Program Chair, Health Information Management, Health Education and Promotion, and MS Health Informatics
2013 - 2019
Franklin University, Program Chair, Health Information Management & Health Sciences & Program Chair, MS in Health Informatics

Publications & Presentations

Jordan, J. (2015, Jun. 05). Communities of Practice: Using Social Media in Healthcare Education. Teaching and Learning in Higher Education, Columbus, OH.
Jordan, J. (2015, Jun. 04). Franklin Connect: How to Build a Virtual Community of Practice. Teaching in Public Administration Conference, Columbus, OH.
Jordan, J. (2014, Jul. 26). Breaking Down Bloom's Taxonomy. AHIMA Faculty Development Institute, Chicago, IL.

Professional Service

2020
Committee Chair
Curriculum Review Committee
End Date: 2024
2018
Committee Member
Academic Technology Committee
2017
Committee Chair
Academic Technology Committee
End Date: 2017
2017
Task Force Member
AHIMA Council on Excellence in Education
2016
Credit Reviewer
American Council on Education (ACE)
2016
Committee Member
Curriculum Review Committee
2013
Task Force Member
AHIMA Council on Excellence in Education
(Chicago, 134) End Date: 2016
2013
Task Force Member
Internship Workflow Taskforce
(Columbus, 157) End Date: 2013
2013
Committee Member
Faculty Development Committee
(Columbus, 157)
2013
Faculty Mentor
AHIMA
(Chicago, 134)
2008
Committee Member
Health Information Technologies Advisory Board
(Springfield, 139) End Date: 2011

Memberships

2014
Ohio Health Information Management Association
State component of AHIMA
2007
American Health Information Management Association