All students who wish to withdraw from a course for which they have registered must submit an Add/Drop Form to the University, complete the drop online via Self Service, or contact their Academic Advisor. When current students withdraw from one or more courses, tuition is refunded in compliance with state and federal regulations based on a graduating scale relative to the time of the drop/withdrawal and the length of the course. The Standard Refund Schedule applies to all students unless the student resides in a state whose laws mandate a refund schedule that differs from the University’s.

The University recognizes that students can sometimes only make the decision about the suitability of a given course by participating in that course. The refund schedule is designed to provide a full refund to the student provided the student drops the course immediately after attending a face to face class meeting or after participating in the first week of an online class offering. For all courses, the “immediate” requirement is met provided the course is dropped prior to midnight EST the Sunday before the second week of class.

Franklin Refund Table

Time Period for Refund to be Processed:  Students who submit an Add/Drop Form will receive a refund no later than 30 calendar days after submission of the written withdrawal notice.

Tuition Appeal Process:  The university understands unexpected events may occur that prevent a student from completing academic course work. In recognition of this, the University may consider appeals for reductions of tuition charges.

Appeals are only considered for situations in which events affecting enrollment are non-recurring, catastrophic or life-threatening in nature, and beyond the student’s control. Students should contact their Academic Advisor to discuss their particular circumstances.

Appeals will be considered up to 30 days following the first day of the next trimester. Appeals received after this will not be given consideration. An approved appeal serves as a one-time exception. Appropriate documentation will be required for committee review. Examples of appropriate documentation may include insurance claims, medical records, military orders, or obituaries.

The University reserves the right to deny an appeal. Students may be required to meet with their Academic Advisor prior to re-enrolling following an approved appeal.

Refund Policy:  In compliance with Section 668.22 of the Code of Federal Regulation, current students who prepay all tuition and fees and subsequently withdraw will receive a refund percentage of their tuition based on the date that the Add/Drop Form is submitted.

Refunds from Financial Aid Accounts:  Students who receive Federal Title IV funds are subject to the refund and repayment policies as outlined on www.franklin.edu/finaid. Official disbursement schedules are published on the University website.

Refunds will be issued from University only if your account is paid in full and has a credit balance due to funds that may be refunded. A credit balance will show on your student account online, available through Self Service. Any existing credit balance that you are eligible to receive will be refunded within 10-14 days of the refund entry posting to your student account.

If your file is under review for Return to Title IV Funds, all refunds will be held pending completion of the review. For more information about this process, please contact the Financial Aid office.

Some credit balances are due to funding sources that do not allow refunds. In these cases, the credit balance will be sent back to the original funding source.

Schedules are updated annually or as mandated by law. Refund schedules may vary by state of residence; those specific states whose laws mandate a refund schedule that differs from the University’s standard schedule are published in separate schedules.

Some credit balances are due to funding sources that do not allow refunds. In these cases, the credit balance will be sent back to the original funding source.

Parent Plus Loan refunds will be mailed to the parent's address of record, unless the parent elected for it to be sent to the students.

When students register for classes, they receive a statement of tuition and fees. Tuition and fees for all students are due by the first day of class unless the student has enrolled in an installment payment plan or deferred tuition reimbursement plan. Students may enroll in an installment payment plan and/or make payments via Self Service. The University accepts eChecks (ACH), MasterCard®, VISA®, American Express® and Discover® credit card payments. A non-refundable convenience fee equal to either 2.75% (domestic cards) or 4.25% (international cards) of the payment amount will be charged for payments made via credit card.  Students whose tuition and fees are not paid in full, and who are not enrolled as a Pending Financial Aid recipient, or in an Installment Payment Plan, Deferred Tuition Reimbursement Plan, or as beneficiary of a Direct Company Billing arrangement, may be assessed a 1.5% interest charge on account balances older than 7 days. Interest charges will continue to accrue monthly until all balances are paid in full. Students receiving interest charges will be sent a monthly statement showing items posted to their account. 

NOTICE OF INTEREST DISCLOSURE: Upon enrollment, the student agrees to all terms and conditions of Franklin University’s policies of tuition and fees payment. Tuition and fees for all students are due by the first day of class unless enrolled into the deferred tuition reimbursement plan or a payment plan. Students whose tuition and fees are not paid in full within 7 days following the first day of class, and who are not enrolled as a Pending Financial Aid recipient, or in an Installment Payment Plan, Deferred Tuition Reimbursement Plan or as beneficiary of a Direct Company Billing arrangement, may begin to receive finance charges at a rate of 1.5% per month, or 18% per annum.

Students who will personally pay for any portion of their tuition and fees, and are unable to pay their entire balance prior to the first day of class, are encouraged to enroll in an installment payment plan to avoid delinquency.  The installment payment plan allows students to make scheduled payments throughout the trimester.  

Enrollment to an installment payment plan must be completed through the students Self Service account each trimester. Enrollment is available throughout the trimester, however, interest charges (18% APR) may be posted on outstanding tuition balances if enrollment is more than 7 days following the first day of class. These interest charges are the responsibility of the student.

Students receiving employer tuition reimbursement are encouraged to participate in Franklin University’s deferred tuition reimbursement plan to avoid delinquency. The employer tuition reimbursement plan defers tuition payment until after the current trimester final grades are processed. To take advantage of this plan, students should obtain the application from their Self Service website and obtain the proper authorization from their employer. The application must be submitted each trimester. Applications are accepted throughout the trimester, however, interest charges (18% APR) may be posted on outstanding tuition balances if the application is submitted more than 7 days following the first day of class. These interest charges are the responsibility of the student. 

Many students attending the University participate in tuition reimbursement plans sponsored by their employers. Some students are reimbursed by their employers upon receipt of each trimester’s grades (see “Deferred Tuition Reimbursement Plan”), while other employers pay the University directly for the student’s tuition. Employers interested in participating in direct payment plans should contact the University Business Office for further information.

Students may be able to receive financial aid to help finance their education. Financial aid for which a student is eligible, but has not yet posted to their account, is considered to be “pending financial aid”.    

The University disburses financial aid at scheduled intervals during the current term. It is important that financial aid recipients understand the scheduled disbursement dates, and fulfill the requirements necessary to ensure that financial aid will be posted to their account on the scheduled disbursement date. Enrolled students are personally obligated to the University for their tuition and fees. Therefore, it is also important that financial aid recipients understand how changes in their enrollment will affect, including the possible reduction of, their financial aid eligibility.

Because anticipated aid is not a method of payment, it is possible that the University may consider a student’s account status to be delinquent if sufficient financial aid is not available to be posted to their account on the scheduled disbursement dates.  

Students with a delinquent account status will be dropped from future term classes and receive account restrictions that prohibit them from adding or dropping classes until the delinquency is resolved. To avoid account delinquency, it is important that students take action to ensure the receipt of sufficient financial aid when it is scheduled to post to their account. If a student’s financial aid will be insufficient to fully cover their financial obligation to the University, they are encouraged to enroll in an installment payment plan.  

The University offers the payment options referenced above for the convenience of students – yet it remains the responsibility of every student to ensure payment of all tuition and fees within the trimester the charges were incurred.  Students who fail to pay their financial obligation to the University when due are considered delinquent and may be dropped from classes. Delinquent students may also receive account restrictions and will not be permitted to make enrollment changes in the current trimester online or enroll in future trimesters until the delinquency is resolved.  The University partners with third-party collection agencies to secure delinquent payments and/or secure payment arrangements.  When such measures are necessary for student account balance resolution, the student will be responsible for paying the collection firm’s fees which may be up to 33.3% of any delinquent balance.

The purpose of financial aid and scholarships is to supplement you and your family’s contributions toward the cost of education. Franklin University Financial Aid office administers a variety of grants, loans, scholarships and part-time employment to assist you in financing your education. 

All information is subject to change because of congressional action, changes in federal regulations and/or Department of Education guidance or changes to institutional policies and procedures.

Franklin University
www.franklin.edu/finaid
201 S. Grant Ave.
Columbus, OH 43215-5399
Telephone: 614.797.4700, Toll-free: 877.341.6300
Fax: 614.255.9478
email: finaid@franklin.edu 
Hours: Mon. - Thurs.: 8 a.m. - 6 p.m.,
Fri.: 8 a.m. - 5 p.m.