Patient Services Coordinators: How to Become One
If you were to ask a group of patient services coordinators about how they arrived at their current job, there's a good chance you would get several different answers about the paths and steps that each person took.
That said, there are still ways that you can develop a baseline understanding of the preparation that is necessary to become one.
The Best Adult Colleges and Careers Guide has gathered data to provide you with insight into the type of education that's commonly required for patient services coordinators to land a job. This page contains information, sourced from real job postings, that describes the experience levels and specific skills that employers of patient services coordinators expect candidates to have. In the end, this information will help you create an education or professional development plan that aligns with your career aspirations.
Keep reading to learn more about career steps for patient services coordinators.
What Education & Experience is Needed for Patient Services Coordinators?
Do patient services coordinators need a degree? What kind of experience do patient services coordinators typically need? Thanks to data sourced from Lightcast™ from real job postings, we can get some clarity on those questions, as well as the level of education that is commonly required for patient services coordinators to secure jobs.
Education Level Required in Job Postings for Patient Services Coordinators
Jobs Postings for Patient Services Coordinators By Education
- Bachelor's degree: 164,946 (31%)
- No Education Listed: 148,061 (28%)
- Master's degree: 95,098 (18%)
- High School or GED: 85,731 (16%)
- Ph.D. or professional degree: 40,026 (7%)
A bachelor's degree is the level of education sought the most by employers of patient services coordinators. According to job data, a bachelor's degree was required for 31% of positions. In 28% of job listings no education level was listed and in 18% of postings a master's degree was required.
Experience Level Required in Job Postings for Patient Services Coordinators
Jobs Postings for Patient Services Coordinators By Experience
- 0-1 Years: 54,872 (19%)
- 2-3 Years: 131,176 (45%)
- 4-6 Years: 78,415 (27%)
- 7-9 Years: 15,327 (5%)
- 10+ Years: 14,694 (5%)
While the amount of required experience will vary based on the responsibility and seniority of the position, an aggregate view of job posting data can help paint a picture of the experience level sought for most job openings for patient services coordinators. In 45% of job postings for Patient Services Coordinators, employers were looking for candidates with 2-3 years of experience. In 27% of listings employers were looking for candidates with 4-6 years of experience, while 0-1 years of experience was sought in 19% of job postings for patient services coordinators.
What Kind of Degree Do Patient Services Coordinators Need?
So far this page has provided detail into the level of education and the amount of experience required in job openings for patient services coordinators, but what type of education or degree will help prepare you for a career in the field?
According to occupational data obtained through Lightcast,™ there are 43 key academic programs that can help prepare prospective patient services coordinators, and in 2023 a total of 556,378 of those programs were completed at institutions in the United States.
Check out the information below to learn more about the specific programs that should be considered by prospective patient services coordinators.
Top Degree Programs for Patient Services Coordinators
Top 5 Degree Programs for Patient Services Coordinators (2023)
Program | Completions |
---|---|
Registered Nursing/Registered Nurse. | 250,462 |
Biology/Biological Sciences, General. | 91,150 |
Health Services/Allied Health/Health Sciences, General. | 30,406 |
Health/Health Care Administration/Management. | 29,623 |
Biological and Physical Sciences. | 28,469 |
Program | Completions |
---|---|
Registered Nursing/Registered Nurse. | 250,462 |
Biology/Biological Sciences, General. | 91,150 |
Health Services/Allied Health/Health Sciences, General. | 30,406 |
Health/Health Care Administration/Management. | 29,623 |
Biological and Physical Sciences. | 28,469 |
Public Health, General. | 25,431 |
Chemistry, General. | 18,633 |
Pharmacy. | 13,555 |
Biomedical Sciences, General. | 11,284 |
Nursing Practice. | 9,195 |
Nursing Administration. | 8,046 |
Health and Wellness, General. | 5,395 |
Health/Medical Preparatory Programs, Other. | 3,822 |
Hospital and Health Care Facilities Administration/Management. | 3,685 |
Nursing Science. | 3,542 |
Public Health, Other. | 3,119 |
Health Services Administration. | 3,016 |
Health Information/Medical Records Administration/Administrator. | 2,947 |
Medical Informatics. | 2,611 |
Community Health and Preventive Medicine. | 2,042 |
Health and Medical Administrative Services, Other. | 1,994 |
Allied Health Diagnostic, Intervention, and Treatment Professions, Other. | 1,963 |
Pre-Medicine/Pre-Medical Studies. | 1,898 |
Medical/Health Management and Clinical Assistant/Specialist. | 1,159 |
Bioethics/Medical Ethics. | 723 |
Health Policy Analysis. | 378 |
Clinical Research Coordinator. | 328 |
Science/Technology Management. | 321 |
Healthcare Innovation. | 197 |
Long Term Care Administration/Management. | 182 |
Infectious Disease and Global Health. | 152 |
Public Policy Analysis, Other. | 143 |
Veterinary Office Management/Administration. | 96 |
Regulatory Science/Affairs. | 94 |
Dental Public Health and Education. | 88 |
Patient Safety and Healthcare Quality. | 87 |
Health Professions Education, Ethics, and Humanities, Other. | 59 |
Health Unit Manager/Ward Supervisor. | 35 |
Medical Staff Services Technology/Technician. | 32 |
Arts in Medicine/Health. | 6 |
Disease Registry Data Management. | 6 |
Medical Illustration and Informatics, Other. | 4 |
Veterinary Administrative Services, General. | 0 |
Top Online College For Working Adults
Franklin University is a top choice for adults who need to balance school with busy lives. Founded in 1902 in Columbus, Ohio, Franklin's main focus has been serving adult students and tailoring education to fit their needs. Nonprofit and accredited by the Higher Learning Commission (hlcommission.org/800.621.7440), Franklin offers more than 50 affordable bachelor's, master's, and doctoral programs — all available 100% online.
Degree Options for Patient Services Coordinators
Tackle the complexities of the healthcare industry and advance your career with a transfer-friendly 100% online bachelor’s degree in healthcare administration.
- Class Type: 100% online
- Cost Per Credit: $398
Strengthen your leadership skills to play a pivotal role in creating, evolving, and sustaining scientifically based and economically focused healthcare initiatives.
- Class Type: Online coursework
- Years To Complete: 2
- Accreditation: CCNE
Advance your leadership role and improve the effectiveness of healthcare.
- Class Type: 100% online
- Years To Complete: 3
- Class Type: 100% online
- Months To Complete: 14
- Placement Tests: GMAT/GRE not required for admission
- Class Type: 100% online
- Months To Complete: 14
- Placement Tests: GMAT/GRE not required for admission
- Class Type: 100% online
- Months To Complete: 14
- Placement Tests: GMAT/GRE not required for admission
Be an expert in health policy, operational effectiveness and global healthcare with this online graduate program.
- Class Type: 100% online
- Months To Complete: 14
- Placement Tests: GMAT/GRE not required for admission
- Class Type: 100% online
- Months To Complete: 21
- Placement Tests: GMAT/GRE not required for admission
Earn a 14-month online Master of Public Administration (MPA) degree with a Specialization in Healthcare and gain interdisciplinary communication and decision-making skills alongside specialized knowledge on healthcare policies, operations and analytics.
- Class Type: 100% online
- Months To Complete: 14
- Placement Tests: GMAT/GRE not required for admission
What Skills Do Patient Services Coordinators Need?
Education and experience have been covered, so what are the specific skills and traits needed by patient services coordinators to secure a job?
A good way to understand this is to examine actual job postings for skills commonly sought by employers. Continue reading for a breakdown of specialized skills found in job postings for patient services coordinators, as well as common skills that can help you thrive in the workplace.
In-Demand Skills for Today's Patient Services Coordinators
Based on 461,000 job postings
Top 5 Specialized Skills for Patient Services Coordinators
Skills | Postings | % of Total Postings |
---|---|---|
Nursing | 96,012 | 21% |
Care Coordination | 61,088 | 13% |
Medical Records | 46,051 | 10% |
Billing | 39,906 | 9% |
Auditing | 36,715 | 8% |
Top 5 Common Skills for Patient Services Coordinators
Skills | Postings | % of Total Postings |
---|---|---|
Communication | 184,028 | 40% |
Management | 177,312 | 38% |
Leadership | 161,187 | 35% |
Operations | 141,907 | 31% |
Customer Service | 107,452 | 23% |
Based on 461,000 job postings related to patient services coordinators, nursing was the top specialized skill sought by employers, with 21% of all postings looking for that skillset. Skills for care coordination, medical records, billing, auditing and electronic medical record were also highly sought.
As for common skills, communication was the most desired skill found in job postings for patient services coordinators, followed by management, leadership, operations, customer service and coordinating.
Skill | Postings | % of Total Postings |
---|---|---|
Nursing | 96,012 | 21% |
Care Coordination | 61,088 | 13% |
Medical Records | 46,051 | 10% |
Billing | 39,906 | 9% |
Auditing | 36,715 | 8% |
Electronic Medical Record | 33,840 | 7% |
Marketing | 33,824 | 7% |
Social Work | 31,707 | 7% |
Case Management | 31,439 | 7% |
Workflow Management | 30,960 | 7% |
Quality Improvement | 29,898 | 6% |
Project Management | 27,891 | 6% |
Behavioral Health | 27,342 | 6% |
Mental Health | 26,624 | 6% |
Home Health Care | 26,190 | 6% |
Rehabilitation | 25,747 | 6% |
Medical Terminology | 25,409 | 6% |
Clinical Experience | 24,460 | 5% |
Healthcare Industry Knowledge | 24,075 | 5% |
Medicare | 23,611 | 5% |
Skill | Postings | % of Total Postings |
---|---|---|
Communication | 184,028 | 40% |
Management | 177,312 | 38% |
Leadership | 161,187 | 35% |
Operations | 141,907 | 31% |
Customer Service | 107,452 | 23% |
Coordinating | 83,413 | 18% |
Scheduling | 76,454 | 17% |
Planning | 74,792 | 16% |
Problem Solving | 66,607 | 14% |
Writing | 57,944 | 13% |
Interpersonal Communications | 50,536 | 11% |
Research | 45,609 | 10% |
Detail Oriented | 44,353 | 10% |
Microsoft Office | 44,073 | 10% |
Microsoft Excel | 42,953 | 9% |
Computer Literacy | 42,373 | 9% |
Organizational Skills | 39,979 | 9% |
Supervision | 37,928 | 8% |
Coaching | 37,839 | 8% |
Decision Making | 33,647 | 7% |
Additional Links
Ready to dig deeper into career information about patient services coordinators? Visit our other pages focused on salary and education for patient services coordinators.
What do patient services coordinators do?
How much do patient services coordinators make?
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